Outage in Fuze

Fuze Incident - Issue with Portal

Resolved Minor
April 13, 2022 - Started about 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are experiencing a partial outage on our Portal platform. We are working diligently to identify the issue and will provide regular updates until the issue has been resolved. We apologize for any inconvenience this may cause and appreciate your patience.
Components affected
Fuze Portal
Latest Updates ( sorted recent to last )
MONITORING about 2 years ago - at 04/13/2022 04:31PM

We have implemented a fix for the issue, and expect that all services are functioning as expected.

We will monitor this incident for the next 30 minutes before setting the status to "Resolved”. If you continue to experience issues, please contact support via the Community for assistance. To ensure the quickest feedback, please make reference to Incident 5312.

We apologize for any inconvenience caused and thank you for your patience while we worked to resolve this issue.

IDENTIFIED about 2 years ago - at 04/13/2022 04:07PM

We are continuing to work on a solution to the issue in order to restore services to normal.

At this time the portal is available, but performance may be degraded.

Thank you for your patience while we work to get this issue resolved.

IDENTIFIED about 2 years ago - at 04/13/2022 03:27PM

We have identified the cause of the issue and are actively working to resolve it as quickly as possible.

We will continue to provide updates as we have them regarding our progress.

Thank you for your patience while we work to get this issue resolved.

INVESTIGATING about 2 years ago - at 04/13/2022 03:19PM

We are experiencing a partial outage on our Portal platform.

We are working diligently to identify the issue and will provide regular updates until the issue has been resolved. We apologize for any inconvenience this may cause and appreciate your patience.

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