Outage in Gainsight
Investigating Issues with NXT Authentication
Resolved Minor
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Outage Details
Components affected
Gainsight ApplicationLatest Updates ( sorted recent to last )
Our upstream provider has applied the fix and we are seeing recovery across NXT logins. We continue to monitor closely.
We have identified an issue with our Upstream Service provider potentially causing authentication errors while logging into the Gainsight NXT application.
Users who were already logged in into NXT version or using the SFDC version of Gainsight were not affected.
We are closely monitoring and will post updates as they are available.
We are investigating potential issues with NXT authentication and will update as we have more information.
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