Outage in Gainsight
Rules Engine Processing Delays for few customers
Resolved Minor
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Outage Details
Components affected
Gainsight Rules Engine QueueLatest Updates ( sorted recent to last )
Queues are back to normal operation.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com.
We have identified an issue causing processing delays in the Rules Engine Queue for some Customers.
We have taken recovery action to help clear the backlog and are closely monitoring as the Queues continue to drain. We anticipate a delay of about 4 hours in the processing of rules.
If you have questions, please open a ticket with us by sending a note to support@gainsight.com.
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