Outage in Geckoboard

Access Issues for View-Only Users on Legacy Layout Dashboards

Resolved Minor
May 10, 2023 - Started 12 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We're currently experiencing an issue where view-only users with access to specific dashboards encounter issues when accessing our legacy layout dashboards. Our team is actively working on a fix, and we'll keep you updated as we progress. We apologize for any inconvenience this may cause and appreciate your patience.
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 05/10/2023 04:50PM

A fix has been implemented, and we believe this issue should be resolved. Please let us know if you are still affected by this issue.

IDENTIFIED 12 months ago - at 05/10/2023 12:48PM

We have identified the cause of this issue and are currently working on a solution. We'll share another update as soon as possible.

INVESTIGATING 12 months ago - at 05/10/2023 12:16PM

We're currently experiencing an issue where view-only users with access to specific dashboards encounter issues when accessing our legacy layout dashboards. Our team is actively working on a fix, and we'll keep you updated as we progress. We apologize for any inconvenience this may cause and appreciate your patience.

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