Genesys Cloud Status
Is Genesys Cloud down?
Don't miss when Genesys Cloud is down
Real-time notifications when a service is having problems.
Give your team the possibility of reacting quickly when a dependency has problems.
Stats
0 incidents in the last 7 days
4 incidents in the last 30 days
Automatic Checks
Last check: 5 minutes ago
Last known issue: 17 days ago
Latest Incidents
Resolved Schedule Page and Call Routing Page Errors: Americas (US East), Americas (US West)
Teams are triaging for impact and mitigation steps. Next update 3:30 pm ET.
Resolved Elevated Error Rates: Americas (US West)
Elevated error rates have been identified in the Americas (US West) region due to an issue with the platform provider. At this time, users may experience latency with reporting functions, and adding/ removing users from directory. The teams are assessing additional impact and mitigation steps. Next update 3:30 pm ET.
Resolved Realtime Queue Activity View Delay: Americas (US East)
Latency with real time queue activity views has been reported in Americas (US East). The teams have been engaged for triage and mitigation. Next update 10:45 am ET.
How it works
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Step 1 Create an account
Start with a trial account that will allow you to monitor up to 10 services.
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Step 3 Set up notifications
You can get notifications through the mail, Slack or use Zapier or Webhooks to build your workflows.
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Step 4 You're ready!
You'll never be caught by surprise again. Every time there's a problem with one tool, you'll get a notification ASAP.
Unified dashboard status
Check the status of all your tools in one place
IsDown integrates with hundreds of services. Handles the hassle of going to each one of the status pages and manage it one by one.
We also help control how you receive the notifications.
We monitor all problems and outages and keep you posted on their current status in almost real-time.
Notifications in real-time
Get notifications in your favorite communication channel
You can easily get notifications in your email, slack, or use Webhooks and Zapier to introduce the service status in your workflows.
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React faster
Help your teams be prepared
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Engineering
- You already monitor internal systems. Add another dimension (external systems) to your monitoring data and complement it with the external factors.
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Customer Support
- Know before your clients tell you. Anticipate possible issues and make the necessary arrangements.
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Marketing
- One of your competitors is down? Maybe a good time to spread the word about your service.
- Services Available
- 1139
- Incidents in the last year
- 36037