Major · 7 days ago · lasted about 18 hours
Around 1:40pm today (Thursday 9/14), Georgia Tech's Atlanta campus experienced a power outage, affecting network connectivity to several buildings on campus. The data centers remain up, so GT services are unaffected, but users in the affected buildings may have trouble connecting to the wired or wireless networks until power is restored and the switches and access points come back up. Georgia Tech Infrastructure & Sustainability and/or Georgia Power are working diligently to restore power to the following affected, but not limited to, buildings : Ferst Center for the Arts Skiles Coon ESM Guggenheim Swann Savant Hinman Arch Old CE Stephen C Hall Daniel Lab Lyman Hall Alumni Wardlaw Matheson Res Hall Field Dorm Res Hall Perry Res Hall Hopkins REs Hall Hanson Res Hall Towers Res Hall
Minor · 16 days ago · lasted about 12 hours
OIT Network Services is aware of intermittent connectivity issues affecting on- and off-campus resource accessibility. One of our upstream internet service providers (ISPs) is experiencing issues which is in turn affecting campus. ISP engineers are actively working to stabilize connectivity. Further updates will be provided as more information becomes available.
Minor · 27 days ago · lasted about 1 hour
OIT Network Services is aware of connectivity issues affecting a percentage of users connected to the eduroam wireless network. Users may see messages such as "could not assign IP address" or similar errors on their devices if affected. Engineers are actively investigating and working towards a resolution.
Minor · about 1 month ago · lasted 8 days
OIT Network Services has received reports of intermittent wireless network connectivity issues affecting users in Price-Gilbert Library (#77), Crosland Tower (#100), Clough Undergraduate Learning Center (#166), and Student Center (#104). Some users in these buildings attempting to connect to GT wireless networks such as eduroam and GTother may see error messages such as "could not join this network", "authentication server not responding", or similar depending on their device and operating system. Engineers are actively working to address these issues, but no estimated time for service restoration is available at this time. Further updates will be provided as more information becomes available.
Maintenance · about 2 months ago · lasted 10 days
OIT Network Services has received reports of performance issues affecting a subset of networks within the Coda Data Center. Most network traffic to and from affected networks is degraded, resulting in slow speeds, packet loss, and other instability. The problem has been identified to be caused by a failing transceiver on one of the firewall appliances serving the data center. At 5:00pm today, Network Services will fail over to the secondary firewall appliance in the pair to restore normal performance levels. No significant negative impact is expected in the process of this failover. Affected Services: (included, but not necessarily limited to) VLab / Virtual Desktop Infrastructure Cyber Security Log Management
Minor · 2 months ago · lasted 2 days
OIT Network Engineering is aware of outages affecting wired/wireless network and telecom services at 555/575 14th St NW (Building 850 - GCMI / Student Competition Center / AMPF), and telecom services at 500 10th St NW (Building 129 - Paper Tricentennial / IPST). Users in these buildings may not see any campus wireless networks (e.g. eduroam, GTother, GTvisitor) on their devices, may not be able to access campus/internet resources from wired networks, and may not be able to make/receive phone calls on campus telecom equipment. Engineers are actively working to identify the cause of the outages, but no estimated time of service restoration is available at this time. Further updates will be provided as restoration efforts continue.
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