GitLab

Is GitLab Customers Portal Down?

GitLab Customers Portal status is operational

IsDown is monitoring GitLab's official status page in real time.

Stats for GitLab Customers Portal official incidents in the last 30 days

Number of Incidents

0 outages

Since last incident

49 days

Users reports for GitLab Customers Portal in the last 12 hours

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Monitor and keep track of GitLab Customers Portal's current and past outages

Minor · about 2 months ago · lasted about 5 hours

Queries to Zuora failing on CustomersDot

We are currently seeing Queries to Zuora failing on CustomersDot. We are investigating if Customers cannot make purchases because of this.

Major · 3 months ago · lasted about 1 hour

customer.gitlab.com is down

customer.gitlab.com is down. As a result, GitLab.com billing page is also unavailable. We see a large number of request from a single IP. The situation has not recovered after blocking the IP. We're investigating this further. See more details at https://gitlab.com/gitlab-com/gl-infra/production/-/issues/15966

Minor · 4 months ago · lasted 9 minutes

Slow requests on GitLab.com

Customers are experiencing slow requests on GitLab.com. More information in: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/14839

Major · 4 months ago · lasted about 2 hours

customers.gitlab.com is unavailable

We are currently experiencing an issue on https://customers.gitlab.com. This endpoint is currently not available, and our team is currently looking into this. Kindly refer to this link for more details: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/14367

Minor · 8 months ago · lasted about 7 hours

New Users are unable to purchase Gitlab.com Subscriptions

We believe we have identified a merge request that caused this issue. We are working on deploying a fix. More details are available in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/8325

Minor · 9 months ago · lasted about 3 hours

High Error Rate on Select GitLab.com

We are currently seeing a high rate of errors on GitLab.com. Our infrastructure team is currently investigating. More information can be found here: https://gitlab.com/gitlab-com/gl-infra/production/-/issues/8201

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Check the status of GitLab related services

IsDown monitors GitLab, and also its competitors (also 2500 other cloud services). Check the current status of the most popular alternatives to GitLab.

GitHub OK
26 incidents in the last 30 days
Compare GitLab vs. GitHub
5 incidents in the last 30 days
Compare GitLab vs. Bitbucket

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Frequently Asked Questions

Is GitLab Customers Portal down right now? What is GitLab current status?
GitLab seems to be having an outage. Check more details on the top of the page.
Was GitLab Customers Portal down today?
GitLab seems to be having problems. You can check the incident details on the top of the page. In the last 24 hours there was 1 outages.
I'm having issues with GitLab, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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