Outage in GitLab

500 errors for parts of GitLab.com

Resolved Minor
May 19, 2023 - Started 4 months ago - Lasted about 1 hour

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Outage Details

We're seeing elevated 500 error rates on GItLab.com particularly in viewing some groups and projects. Initial investigations are underway. Details in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/14469
Components affected
GitLab Website GitLab API
Latest Updates ( sorted recent to last )
4 months ago - at 05/19/2023 03:33PM

We're seeing elevated 500 error rates on GItLab.com particularly in viewing some groups and projects. Initial investigations are underway. Details in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/14469

4 months ago - at 05/19/2023 03:53PM

The investigation into the root cause of the issue is ongoing. Details in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/14469

4 months ago - at 05/19/2023 03:58PM

We have identified the root cause and are working towards resolution. More details in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/14469

4 months ago - at 05/19/2023 04:06PM

We have addressed the issue, and have seen evidence that everything is operational again. We will monitor for a time. Details in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/14469

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