Outage in GlobalSign

503 errors from HVCA and DSS API

Resolved Minor
August 11, 2022 - Started over 1 year ago - Lasted 1 minute
Official incident page

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Outage Details

We experience a spike in HTTP 503 errors returned by the Atlas HVCA and DSS APIs between 11:27 and 11:29 UTC. This affected roughly 1% of requests received during this period. We believe the issue has been resolved, but are continuing to closely monitor the situation.
Components affected
GlobalSign Certificate Issuance GlobalSign Document Signing Service (DSS)
Latest Updates ( sorted recent to last )
MONITORING over 1 year ago - at 08/11/2022 12:42PM

We experience a spike in HTTP 503 errors returned by the Atlas HVCA and DSS APIs between 11:27 and 11:29 UTC. This affected roughly 1% of requests received during this period. We believe the issue has been resolved, but are continuing to closely monitor the situation.

Latest GlobalSign outages

Certificate Issuance is unstable in GCC system - 16 days ago
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Connectivity issues to the Atlas APIs (HVCA, DSS) - 3 months ago
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Authentication issue on DSS, HVCA and Atlas TSA - 4 months ago

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