Outage in GlobalSign
Intermittent login issues on HVCA and DSS APIs and TSA
Resolved Minor
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Outage Details
Components affected
GlobalSign Document Signing Service (DSS) GlobalSign Time Stamping GlobalSign Certificate IssuanceLatest Updates ( sorted recent to last )
The Infrastructure and Development teams are continuing to work the issue. At the current time a small number of customers are affected. We will continue to update.
The Infrastructure team believe they have identified the issue and have put a workaround in place. Some calls to /login are taking longer than usual to complete but most customers should be seeing successful authentication now.
The team are continuing to work on the root cause and we will continue to post updates.
We are continuing to investigate this issue. At the current time we don't have an ETA for complete resolution, but our teams are working on it as the top priority.
We are investigating a potential issue which is giving occasional HTTP 503 ("Service busy") response to login (authentication) calls. We will provide further information as soon as we have identified the cause of the issue.
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