Is GLOBO Down?

GLOBO status is operational

Are you having problems?

Users are not reporting problems in GLOBO

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GLOBO problems reported by users

This chart provides user-reported problems for GLOBO in the last 12 hours. It's a collection of user reports from different sources.

Latest GLOBO Outages

We continuously monitor the official GLOBO status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last GLOBO outages and possible affected you.

0 Outages in the last 7 days
0 Outages in the last 30 days
411 Days since last incident

Minor Resolved · about 1 year ago · lasted 3 months

Engineering team was paged due to system monitoring detecting that GLOBO HQ was down.

We are investigating the root cause.

Minor Resolved · about 1 year ago · lasted 4 months

Errors in Twilio's API are preventing some actions from completing including call transfers and other actions.

We are seeing increased errors from Twilio's API as well as increased connection latency. This is preventing our Linguists and Agents from transferring as well as performing other actions while on calls. We have reached out to our Twilio team and are awaiting more information.

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Minor Resolved · about 4 years ago · lasted over 3 years

Carrier Issues are causing an increased level of call failures.

We are currently experiencing issues advancing calls through our telephony platforms workflow to consistently reach our agents and interpreters. We are actively working on resolving this issue with our telephony team. At this time some of our inbound calls are not reaching their intended recipient. Next update in 30 minutes.

Minor Resolved · almost 5 years ago · lasted about 4 years

Outbound Call Outage

Our telephony provider is currently experiencing a massive issue with outbound calls that is preventing us from connecting inbound callers to resources. They are currently investigating the issue.

Minor Resolved · over 5 years ago · lasted over 4 years

Degraded Performance in GLOBO HQ

We are experiencing an issue with performance in our Database which is causing general performance issues in GLOBO HQ. We are working with our database provider to resolve as quickly as possible.

Minor Resolved · over 5 years ago · lasted over 4 years

Database Migration causing Portal Ourage

A database migration is taking longer than expected and is causing some users to get errors while access GLOBO HQ. This should be resolved shortly once the migration completed.

Minor Resolved · almost 6 years ago · lasted almost 5 years

SSL Issues

We have identified an issue with our SSL Certificate which we are working to resolve. There is currently no risk to security however our SSL provider removed our current certificate accidentally. If you get any security errors when accessing GLOBO HQ these should resolve once our new SSL Certificate is in place.

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Frequently Asked Questions

Is GLOBO down right now? What is GLOBO current status?
GLOBO seems to be up and running. We've updated the status 8 minutes ago.
Was GLOBO down today?
GLOBO is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with GLOBO, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with GLOBO and need support?
GLOBO outage? How can I monitor GLOBO?
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