Minor · about 18 hours ago · lasted about 2 hours
We are currently investigating an issue with a 3rd party which is slowing down the creation of Electronic Agreements.
Minor · 5 months ago · lasted 35 minutes
We have identified an payment processing issue preventing purchases in the cart. We will continue to update and provide a resolution shortly. Apologies for the inconvenience
Minor · 6 months ago · lasted 33 minutes
We are currently experiencing an issue that may impact reports. Further updates will be available shortly. We apologise for the inconvenience in the meantime.
Major · 7 months ago · lasted 15 minutes
We're investigating reports that some glofox payments users may be unable to process transactions, or transactions that are scheduled around this time that are failing within the glofox dashboard. We're working with our payments partners to resolve this, and will ensure that all scheduled transactions will be retried when this is resolved shortly. We apologize for any inconvenience caused in the interim. A further update will follow at 17:00 GMT.
Minor · 8 months ago · lasted about 1 hour
Our team are investigating reports that some users are experiencing an error when attempting to book into classes/appointments. Bookings are unsuccessful, with a "Booking request rejected while processing" message appearing in both the dashboard and mobile app when a booking attempt is made.
Minor · 8 months ago · lasted about 5 hours
Performance is currently degraded across the Glofox Dashboard and Mobile Apps. Loading is taking longer than normal as a result, and in some cases, the website is not responding. Our team are working on this at present and further updates will follow on status.glofox.com shortly.
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