Is Glofox Down?

Glofox Status is Up and Running

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Glofox Latest Stats, Incidents, and Reports

0
Incidents in the last 7 days
1
Incidents in the last 30 days
Reports in the last 12 hours
16
days since last incident

Resolved Minor Degraded Performance - glofox reporting

Due to an issue with our third party insights platform, Looker, access to some embedded reports within the glofox dashboard (including: members, lost members, money owed and e-agreements) is intermittent. If you are a glofox insights subscriber, you may also be unable to access your glofox insights dashboard at this time, or receive a message stating that 'Looker is unavailable' No other functionality is impacted, with all booking / transaction processing features, along with the glofox app and web portal operating without disruption. We are working with our third-party provider to resolve this as soon as possible and will have a further update shortly. Thank you for your patience while we continue to investigate and resolve this issue.

16 days ago

Resolved Minor Degraded Performance - Glofox Reporting

We are currently experiencing an issue that may impact reports. Further updates will be available shortly. We apologise for the inconvenience in the meantime.

3 months ago

Resolved Minor Degraded Performance - Memberships

We are currently experiencing an issue that may impact the purchase of memberships. Further updates will be available shortly. We apologise for the inconvenience in the meantime.

5 months ago

Resolved Minor Degraded Performance - Glofox Platform

We have been notified by AWS that they are currently experiencing issues across their suite of products. Glofox is hosted on AWS technology and as a result we are currently experiencing some issues - these may impact transaction processing in particular. Our team are investigating and are currently working to resolve these issues. Further updates will be available shortly. We apologise for any inconvenience in the meantime.

5 months ago

Resolved Minor Degraded Performance - Transaction Processing

Intermittent issues are being experienced when processing transactions, resulting in some transaction attempts returning a 'timeout' or 'connection refused' error. Our team have identified the cause of this issue and are working to resolve. Further updates will be available shortly.

7 months ago

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Frequently Asked Questions

Is Glofox down today?
Glofox seems to be up and running. We've updated the status 5 minutes ago.
I'm having issues with Glofox, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when Glofox is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when Glofox has issues.
Why use IsDown?
We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
We are missing some important service?
Contact us, and we'll add it ASAP.

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