Outage in Glofox

Degraded Performance - Transaction Processing

Resolved Minor

October 08, 2021 - Started over 2 years ago - Lasted 6 months
Official incident page

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Outage Details

Intermittent issues are being experienced when processing transactions, resulting in some transaction attempts returning a 'timeout' or 'connection refused' error. Our team have identified the cause of this issue and are working to resolve. Further updates will be available shortly.

Latest Updates ( sorted recent to last )

MONITORING over 2 years ago - at 10/08/2021 09:57AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 10/08/2021 09:36AM

Intermittent issues are being experienced when processing transactions, resulting in some transaction attempts returning a 'timeout' or 'connection refused' error.

Our team have identified the cause of this issue and are working to resolve. Further updates will be available shortly.

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