Outage in GoFormz

Degraded performance for some Workflows

Resolved Minor
September 22, 2021 - Started over 2 years ago
Official incident page

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Outage Details

During Tuesday’s (9/21 at 1:15pm PDT) production release, a configuration issue was introduced across various services that resulted in a degraded performance of some customer Workflows under heavy load. GoFormz Engineering identified the root cause of this issue and released a fix Wednesday morning (9/22 at 9:30am PDT). Recommended Action: Workflows that failed during this time may need to be manually rerun in the GoFormz Web App. Additionally, Connected Apps may need the re-authenticated from the Connected Apps page of an ‘Unauthorized Error’ shown or if the status for a particular connection is red.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 09/22/2021 06:51PM

During Tuesday’s (9/21 at 1:15pm PDT) production release, a configuration issue was introduced across various services that resulted in a degraded performance of some customer Workflows under heavy load.

GoFormz Engineering identified the root cause of this issue and released a fix Wednesday morning (9/22 at 9:30am PDT).

Recommended Action: Workflows that failed during this time may need to be manually rerun in the GoFormz Web App. Additionally, Connected Apps may need the re-authenticated from the Connected Apps page of an ‘Unauthorized Error’ shown or if the status for a particular connection is red.

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