Outage in GoFormz

Interupted performance when sending Public Forms via text message

Resolved Minor

May 30, 2023 - Started 11 months ago - Lasted about 12 hours
Official incident page

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Outage Details

GoFormz has identified an issue that is preventing Public Form links sent using the Text option to not be delivered as expected. We have identified the root cause and are working to resolve this interruption. Note: this impacts Public Forms that are sent using the Text option in the Create Public Form modal and the Create Public Forms Workflow step. As an alternative, please send Public Forms using the Email option until resolved. Updates will be provided here shortly.

Components affected

GoFormz Automated Workflows GoFormz Web App

Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/31/2023 04:19AM

This incident has been resolved and we are continuing to monitor closely.

IDENTIFIED 11 months ago - at 05/30/2023 04:54PM

GoFormz has identified an issue that is preventing Public Form links sent using the Text option to not be delivered as expected. We have identified the root cause and are working to resolve this interruption.

Note: this impacts Public Forms that are sent using the Text option in the Create Public Form modal and the Create Public Forms Workflow step.

As an alternative, please send Public Forms using the Email option until resolved. Updates will be provided here shortly.

Latest GoFormz outages

Degraded Performance of Web App Login services and Workflow expected behavior - about 1 month ago

Service Interruption: Email Delivery - 9 months ago

Service Interuption: Email Delivery - 9 months ago

Continued interrupted performance when sending Public Forms via text message - 11 months ago

Degregated Performance of Salesforce Connected Workflows - about 1 year ago

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