Outage in Gong

Calls Metadata Reprocessing

Resolved Minor
August 30, 2022 - Started over 1 year ago - Lasted 1 minute
Official incident page

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Outage Details

Following recent incidents on our platform, a large backlog of calls that needs to be reprocessed has accumulated. As a result, some data on the Calls Page, Stats Page, Trackers, Salesforce Conversations (add-on), and PublicAPI may display outdated and will not be properly reflected on Calls. There is no impact on playing calls in Gong or any other feature.
Latest Updates ( sorted recent to last )
MONITORING over 1 year ago - at 08/30/2022 06:35PM

Following recent incidents on our platform, a large backlog of calls that needs to be reprocessed has accumulated. As a result, some data on the Calls Page, Stats Page, Trackers, Salesforce Conversations (add-on), and PublicAPI may display outdated and will not be properly reflected on Calls. There is no impact on playing calls in Gong or any other feature.

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