Is Google Cloud Support Down?

Google Cloud Support status is operational

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Google Cloud Support problems reported by users

This chart provides user-reported problems for Google Cloud Support in the last 12 hours. It's a collection of user reports from different sources.

Latest Google Cloud Support Outages

We continuously monitor the official Google Cloud Support status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Google Cloud Support outages and possible affected you.

0 Outages in the last 7 days
0 Outages in the last 30 days
101 Days since last incident

Minor Resolved · 3 months ago · lasted about 13 hours

File Attachments issues from Customer Care Portal and Google Cloud console

Summary: File Attachments issues from Customer Care Portal and Google Cloud console Description: We are experiencing an issue with Google Cloud Support. Our engineering team continues to investigate the issue. We will provide an update by Thursday, 2022-10-20 21:25 US/Pacific with current details. Diagnosis: Customers may not able to upload File Attachments from Customer Care Portal (For workspace) and Google Cloud console (For GCP) Workaround: Once the case is assigned to an agent, user can email attachments that they need to share with the agent

Minor Resolved · 5 months ago · lasted 1 minute

Support Systems Salesforce case updates fails with row lock error.

Summary: Support Systems Salesforce case updates fails with row lock error. Description: Our engineering team continues to investigate the issue with Cloud support systems and are currently working the mitigation. Customer impact: - Customers are unable to update the support cases from the support portal. We will provide an update by Friday, 2022-09-16 18:15 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Support case updates are failing with error. Workaround: Retrying the update action successfully update the support case.

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Minor Resolved · 7 months ago · lasted 1 minute

Google Cloud Support Systems File upload failure

Summary: Goggle Cloud Support Systems File upload failure Description: We are experiencing an issue with Google Cloud Support. Our engineering team continues to investigate the issue. We will provide an update by Monday, 2022-07-18 10:12 US/Pacific with current details. Diagnosis: Users experiencing failure with file uploads Workaround: None

Minor Resolved · 9 months ago · lasted less than a minute

Google Cloud Support experiencing issues with case creation, case viewing and case search

Summary: Google Cloud Support experiencing issues with case creation, case viewing and case search Description: We are experiencing an issue with Google Cloud Support beginning at Thursday, 2022-04-28 07:27 US/Pacific. Our engineering team continues to investigate the issue. We will provide an update by Thursday, 2022-04-28 08:50 US/Pacific with current details. We apologize to all who are affected by the disruption. Diagnosis: Affected customers are unable to create, view and search cases using Cloud Console or Google Cloud Support Center. Workaround: None at this time.

Minor Resolved · over 1 year ago · lasted 11 months

We are investigating an issue with Google Cloud Support case creation

Summary: We are investigating an issue with Google Cloud Support case creation Description: We are investigating an issue with Google Cloud Support; customers may have issues creating new cases via chat and phone. Customers can reach support using phone, but the agent's ability to create a case is impacted by the issue. Existing cases can continue to be investigated. We are experiencing an intermittent issue with Google Cloud Support beginning at Tuesday, 2021-05-11 14:19 US/Pacific. Our engineering team is investigating the issue. We will provide an update by Tuesday, 2021-05-11 16:00 US/Pacific with current details. Diagnosis: Customers may be unable to open new cases using chat or phone. Existing cases can continue to receive support via phone and support portal. Workaround: Customers can engage Support via email and support portals.

Major Resolved · about 2 years ago · lasted about 1 year

We are experiencing an issue with Cloud SDK Versions 321, 322 and 323 Installed on Windows.

Description: Mitigation work is still underway by our engineering team. The mitigation is expected to complete by Tuesday, 2021-01-19 12:00 US/Pacific. Please see the workaround section below for more details. Diagnosis: The command "gcloud components update" fails for Cloud SDK versions 321, 322 and 323 installed on Windows. Workaround: Please run the following commands in a PowerShell window: $gcloudDir = Get-Command gcloud | Select -ExpandProperty "Source" | Split-Path | Split-Path attrib -r "$gcloudDir\platform\kuberun_licenses\*.*" /s attrib -r "$gcloudDir\lib\kuberun\*.*" /s attrib -r "$gcloudDir\..\google-cloud-sdk.staging\platform\kuberun_licenses\*.*" /s attrib -r "$gcloudDir\..\google-cloud-sdk.staging\lib\kuberun\*.*" /s Remove-Item "$gcloudDir\..\google-cloud-sdk.staging" -Recurse If any of the commands fail, proceed with running the remaining commands. After running the PowerShell script, run the following in a regular Command Prompt (not PowerShell): gcloud co...

Minor Resolved · over 2 years ago · lasted over 1 year

We're experiencing an issue with gcloud auth application-default login.

Description: We are experiencing an issue with gcloud auth application-default login. Our engineering team continues to investigate the issue. We will provide an update by Thursday, 2020-10-22 19:00 US/Pacific with current details. Diagnosis: Customers may receive 'Sign in with Google temporarily disabled for this app' when running 'gcloud auth application-default login'. Workaround: 1. Get in touch with your Google Workspace (formerly GSuite) administrator 2. Visit [https://support.google.com/a/answer/7281227](https://support.google.com/a/answer/7281227) 3. Follow the "Manage access to apps: Trusted, Limited, or Blocked" method 4. Add '764086051850-6qr4p6gpi6hn506pt8ejuq83di341hur.apps.googleusercontent.com' as a trusted Client ID. 5. Retry your 'gcloud auth application-default login' operation within a few minutes.

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Frequently Asked Questions

Is Google Cloud Support down right now? What is Google Cloud current status?
Google Cloud seems to be up and running. We've updated the status 3 minutes ago.
Was Google Cloud Support down today?
Google Cloud is up and running now. In the last 24 hours there was 5 outages.
I'm having issues with Google Cloud, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check on the top of the page if there are any reported problems by other users.
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