This chart provides user-reported problems for Gorgias in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Gorgias status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Gorgias outages and possible affected you.
Minor Resolved · about 5 hours ago · lasted about 3 hours
We are currently investigating this issue.
Minor Resolved · 3 days ago · lasted about 2 hours
Outdated search results in customer search feature
Replication lag between Helpdesk database and search engine leads to outdated search results in the customers search feature.
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Minor Resolved · 9 days ago · lasted about 2 hours
Some users experience problems regarding live ticket updates. We're currently investigating this issue.
Minor Resolved · 10 days ago · lasted about 2 hours
We are currently investigating this issue.
Minor Resolved · 17 days ago · lasted about 5 hours
Increased error rate and delay in processing messages in one region
We are currently investigating this issue.
Minor Resolved · 17 days ago · lasted about 2 hours
Unable to fetch Instagram DM conversations for some IG accounts
Facebook's API is returning an unknown error when trying to fetch IG DM conversations for some IG accounts. We are opening a bug on Facebook's side.
Minor Resolved · about 1 month ago · lasted 5 days
Facebook integrations disconnected and unable to reconnect
Some of our customers are reporting issues with their Facebook integrations getting disconnected and now being unable to reconnect them. We are investigating the causes of this issue and will post an update as soon as there is news.
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