Is Gorgias Down?

Gorgias Status is Up and Running

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Gorgias Latest Stats, Incidents, and Reports

2
Incidents in the last 7 days
4
Incidents in the last 30 days
Reports in the last 12 hours
5
days since last incident

Resolved Minor Cannot reply to Instagram Direct Messages

Replying to Instagram Direct Messages doesn't work for multiple accounts. No issue is currently been reported by Meta, we are investigating to understand the causes.

5 days ago

Resolved Major Helpdesk is not accessible for some users

We are currently investigating this issue.

7 days ago

Resolved Minor Partial outage on Instagram ads comments

Some of Instagram ads comments are missing to pull to Gorgias due a Facebook API limitation.

15 days ago

Resolved Minor Increase in latency and error rate

We are currently investigating an issue regarding an increase in latency and error rate.

22 days ago

Resolved Minor Instagram Direct messages received attachments are broken

Images and voice messages received from Instagram DMs are not correctly shown on ticket messages. We are receiving broken links to attachments from facebook api.

about 1 month ago

Gorgias Components Status

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Keep track of scheduled maintenance. Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.

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Receive a Weekly Digest

Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.

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Filter notifications by service components. You can opt to receive notifications only when a specific component is affected.

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Frequently Asked Questions

Is Gorgias down today?
Gorgias seems to be up and running. We've updated the status 6 minutes ago.
I'm having issues with Gorgias, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when Gorgias is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when Gorgias has issues.
Why use IsDown?
We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
We are missing some important service?
Contact us, and we'll add it ASAP.

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