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Gorgias

Gorgias Status

Gorgias not working for you? Report it!

Stats

2 incidents in the last 7 days

3 incidents in the last 30 days

Automatic Checks

Last check: 4 minutes ago

Last known issue: 4 days ago

Latest Incidents

Last 30 days

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Resolved Increased latency and error rate

We are currently investigating an increase in latency and error rate in our us-east1 region.

Resolved Instagram Comments Delayed

We are experiencing a high load of comments incoming from Facebook and Instagram, which could cause some delays into creating tickets in the helpdesk.

Resolved Request latency is increased

We are currently investigating an issue where some customers may be experiencing increased latencies. This is limited to a single region in Europe. We will provide updates as they are available.

Resolved Insufficient computing power available on 2 of our clusters

There seem to be a problem with Google Cloud in a region where we have two clusters located; this may lead to slower load times, higher error rates and longer delays into getting messages. We're investigating the issue and will come back to you as fast as possible.

about 1 month ago Official incident report

Resolved Images are not loading

We received reports that attachment images were not loading or taking longer than usual to load. We've identified the root cause, applied a fix and are monitoring the situation.

about 2 months ago Official incident report

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Incidents
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Ongoing Incidents
98

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