Outage in Gorgias

Partial outage on Instagram ads comments

Resolved Minor

May 09, 2022 - Started almost 2 years ago - Lasted 32 minutes
Official incident page

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Outage Details

Some of Instagram ads comments are missing to pull to Gorgias due a Facebook API limitation.

Components affected

Gorgias us-east1-2607 Gorgias Instagram comments

Latest Updates ( sorted recent to last )

IDENTIFIED almost 2 years ago - at 05/09/2022 03:11PM

The issue has been identified and a fix is being implemented.

INVESTIGATING almost 2 years ago - at 05/09/2022 02:39PM

Some of Instagram ads comments are missing to pull to Gorgias due a Facebook API limitation.

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