Outage in Gorgias

Cannot reply to Instagram Direct Messages

Resolved Minor

May 19, 2022 - Started almost 2 years ago - Lasted 24 minutes
Official incident page

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Outage Details

Replying to Instagram Direct Messages doesn't work for multiple accounts. No issue is currently been reported by Meta, we are investigating to understand the causes.

Latest Updates ( sorted recent to last )

INVESTIGATING almost 2 years ago - at 05/19/2022 02:40AM

We opened a bug on the Meta bug reporting site: https://developers.facebook.com/support/bugs/550341743280898/

We are waiting for Meta to answer, while we monitor the issue.

INVESTIGATING almost 2 years ago - at 05/19/2022 02:15AM

Replying to Instagram Direct Messages doesn't work for multiple accounts. No issue is currently been reported by Meta, we are investigating to understand the causes.

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