Outage in Gorgias

Agents being logged out of the mobile App

Resolved Minor
September 20, 2022 - Started about 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Latest Updates ( sorted recent to last )
MONITORING about 1 year ago - at 09/20/2022 10:57AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 09/20/2022 09:50AM

The issue has been identified and is related to a change with undetected side effects, the fix is currently being applied

INVESTIGATING about 1 year ago - at 09/20/2022 08:40AM

We are currently investigating this issue.

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