Outage in GoToConnect

GoToConnect - Issues with adding emails to user profiles in the Partner PBX Portal

Resolved Minor
May 05, 2022 - Started almost 2 years ago - Lasted 16 minutes
Official incident page

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Outage Details

We are actively investigating the reports that a subset of GoToConnect users may be unable to add emails to the user profiles in the Partner PBX Portal. Our engineers are working to resolve the issue and We will provide the next update shortly.
Components affected
GoToConnect Admin Portal
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 05/06/2022 12:01AM

Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.

IDENTIFIED almost 2 years ago - at 05/05/2022 11:51PM

Our engineers believe to have identified the issue and are now actively working towards a resolution.

We will send another update soon.

INVESTIGATING almost 2 years ago - at 05/05/2022 11:44PM

We are actively investigating the reports that a subset of GoToConnect users may be unable to add emails to the user profiles in the Partner PBX Portal.

Our engineers are working to resolve the issue and We will provide the next update shortly.

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