Outage in Granicus

Granicus Issue Notification: Legistar (Canada only)

Resolved Minor

May 19, 2023 - Started 11 months ago - Lasted about 5 hours
Official incident page

Need to monitor Granicus outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Granicus, and never miss an outage again.
Start Free Trial

Outage Details

Granicus Engineering teams have identified an issue with Legistar Canada database server. A fix is currently being implemented and access will be available shortly. Product: Legistar Canada Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com. Thank you, Granicus Customer Support

Components affected

Granicus Legistar

Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/19/2023 04:27PM

Granicus Engineering teams have identified and resolved the issue impacting intermittent access to Legistar Canada. We apologize for any inconvenience this service issue may have caused and thank you for your patience.

Product: Legistar Canada

If you have any further questions or would like more information about this resolved issue, please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

MONITORING 11 months ago - at 05/19/2023 11:36AM

Granicus Engineering teams have identified and resolved the issue impacting access to Legistar Canada. Our teams will continue to monitor until we have the verified the issue is fully resolved.

Product: Legistar Canada

Thank you,
Granicus Customer Support

IDENTIFIED 11 months ago - at 05/19/2023 11:24AM

Granicus Engineering teams have identified an issue with Legistar Canada database server. A fix is currently being implemented and access will be available shortly.

Product: Legistar Canada

Updates on this issue will continue to be provided on status.granicus.com, for other issues or questions please contact us at Support.Granicus.com.

Thank you,
Granicus Customer Support

Latest Granicus outages

Granicus Issue Notification: MediaManager/Peak/iLegislate latency - 11 days ago

Granicus Issue Notification: Granicus Support Phone Lines - Intermittent Issues - 12 days ago

Granicus Issue Notification: GovService Sites Down and 504 Gateway Time-out - 12 days ago

Granicus Issue Notification: MediaManager Sites Down - 16 days ago

Granicus Issue Notification: govDelivery Admin Inaccessible With Max.gov - 18 days ago

The best way to monitor Granicus and all your cloud services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook