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Stats

1 incidents in the last 7 days

4 incidents in the last 30 days

Automatic Checks

Last check: 4 minutes ago

Last known issue: 5 days ago

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Workable

0 incidents in the last 7 days

1 incidents in the last 30 days

Latest Incidents

Last 30 days

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Resolved Intermittent connectivity issues for EU customers

We are having intermittent issues with an upstream provider in the EU. Greenhouse Recruiting customers on silo 101 (See https://support.greenhouse.io/hc/en-us/articles/360056365191-Identify-an-organization-s-assigned-silo) may experience connectivity issues.

Resolved Recruiting, Onboarding, Job Boards and the Greenhouse website are inaccessible for some customers

An incident with our downstream CDN provider is currently affecting Recruiting, Onboarding, Job Boards and the Greenhouse website. The sites are currently unusable due to an inability to load images, styles and javascript. We are currently monitoring.

Resolved Degraded Performance for Greenhouse Business Intelligence Connector for Silo 1

Silo 1 Business Intelligence Connector customer's data has not been synchronized overnight. We are investigating the cause.

Resolved Some users unable to mark candidates as hired

We are investigating reports that some users are unable to mark candidates as hired.

Resolved Onboarding customers unable to use HelloSign integration

We are currently seeing issues with HelloSign Document Signing in Onboarding. This appears to be intermittently affecting all users. We are taking investigative steps and will update when we have more info.

about 2 months ago Official incident report

Resolved No jobs in drop-down when converting prospects to candidates or transferring candidates between jobs

We are currently seeing issues where some users are not seeing jobs appear in the drop-down menu when converting prospects to candidates on jobs, or selecting to transfer candidates to other jobs, despite having permission to view the jobs.

about 2 months ago Official incident report

Resolved Errors when accessing private candidate profiles

We are seeing reports that some users are seeing an error when accessing private candidate profiles. We are investigating this issue.

about 2 months ago Official incident report

Resolved Errors with sending emails from no-reply greenhouse email address

We are investigating customer reports of errors generating applicant rejection emails.

about 2 months ago Official incident report

Resolved European customers are unable to access Greenhouse

We are investigating a repeat of yesterday's incident. Customers in Europe (Portugal region) are unable to view pages on the site.

about 2 months ago Official incident report

Resolved Greenhouse Recruiting pages are not accessible for some customers

We are currently investigating customer reports of issues with site pages not loading.

about 2 months ago Official incident report

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