1 incidents in the last 7 days
4 incidents in the last 30 days
Last check: 4 minutes ago
Last known issue: 5 days ago
Resolved Intermittent connectivity issues for EU customers
We are having intermittent issues with an upstream provider in the EU. Greenhouse Recruiting customers on silo 101 (See https://support.greenhouse.io/hc/en-us/articles/360056365191-Identify-an-organization-s-assigned-silo) may experience connectivity issues.
Resolved Recruiting, Onboarding, Job Boards and the Greenhouse website are inaccessible for some customers
Resolved Degraded Performance for Greenhouse Business Intelligence Connector for Silo 1
Silo 1 Business Intelligence Connector customer's data has not been synchronized overnight. We are investigating the cause.
Resolved Some users unable to mark candidates as hired
We are investigating reports that some users are unable to mark candidates as hired.
Resolved Onboarding customers unable to use HelloSign integration
We are currently seeing issues with HelloSign Document Signing in Onboarding. This appears to be intermittently affecting all users. We are taking investigative steps and will update when we have more info.
Resolved No jobs in drop-down when converting prospects to candidates or transferring candidates between jobs
We are currently seeing issues where some users are not seeing jobs appear in the drop-down menu when converting prospects to candidates on jobs, or selecting to transfer candidates to other jobs, despite having permission to view the jobs.
Resolved Errors when accessing private candidate profiles
We are seeing reports that some users are seeing an error when accessing private candidate profiles. We are investigating this issue.
Resolved Errors with sending emails from no-reply greenhouse email address
We are investigating customer reports of errors generating applicant rejection emails.
Resolved European customers are unable to access Greenhouse
We are investigating a repeat of yesterday's incident. Customers in Europe (Portugal region) are unable to view pages on the site.
Resolved Greenhouse Recruiting pages are not accessible for some customers
We are currently investigating customer reports of issues with site pages not loading.
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