Outage in Greenhouse

We are experiencing issues with sending HackerRank tests

Resolved Minor
April 07, 2023 - Started about 1 year ago - Lasted about 15 hours
Official incident page

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Outage Details

We are currently seeing issues with users sending HackerRank test and receiving the error: "Sorry, we encountered an error. Please contact our support team if the problem persists". We are working with HackerRanks Engineering Team and will update when we have more information.
Components affected
Greenhouse Recruiting
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 04/07/2023 05:02PM

We have received confirmation form HackerRank that this issue has been resolved.

MONITORING about 1 year ago - at 04/07/2023 11:15AM

It appears that the issue has been resolved by HackerRank but we are waiting for official confirmation from them.

IDENTIFIED about 1 year ago - at 04/07/2023 03:02AM

HackerRank has confirmed the issue is due to a change that they had made. They are working on resolving the issue.

IDENTIFIED about 1 year ago - at 04/07/2023 03:00AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 year ago - at 04/07/2023 03:00AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 year ago - at 04/07/2023 02:59AM

HackerRank has confirmed the issue is due to a change that they had made. They are working on resolving the issue.

INVESTIGATING about 1 year ago - at 04/07/2023 01:48AM

We are currently seeing issues with users sending HackerRank test and receiving the error: "Sorry, we encountered an error. Please contact our support team if the problem persists". We are working with HackerRanks Engineering Team and will update when we have more information.

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