This chart provides user-reported problems for Guidewire in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official Guidewire status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Guidewire outages and possible affected you.
Minor Resolved · 6 days ago · lasted 22 minutes
Synthetic tests are returning 404 error affecting EMEA customers using Microservices
Guidewire Support is aware of an issue with Synthetic tests returning 404 error that is causing lack of response from the Microservices in the Production environment. All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress.
Minor Resolved · started 24 days ago
GCC Database Restore Service Interruption Affecting Multiple Customers Globally
Guidewire Support is aware of an issue with Guidewire Cloud Console that is causing intermittent database backup restoration failures in non-production and production environments. All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress.
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Minor Resolved · started 25 days ago
Digital deployments are failing in all environments in the AMER region
Guidewire Support is aware of an issue with CDN Digital deployments using custom domains failing on all environments, All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress
Minor Resolved · started 6 months ago
Non-Production Service Interruption Affecting Multiple Customers in USA
Guidewire Support is aware of an issue that is preventing access to certain PERF environments and causing 504 errors. All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress.
Minor Resolved · started 6 months ago
Delayed Deployments to Non-Production Environments Affecting Multiple Customers Globally
Guidewire has identified an issue causing delayed deployments to non-production environments, and are actively working to restore service. At this time, we estimate service will be restored in 1 hour at 2:30 PM ET. We will post regular updates on our progress.
Minor Resolved · started 7 months ago
TeamCity Service Interruption Affecting Digitals Builds for Multiple Customers in AMER
Guidewire Support is aware of an issue with TeamCity that is causing failed builds for non-production environments in the AMER region. All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress.
Minor Resolved · started 7 months ago
Multiple American Customers Experiencing 503 Errors on NPEs
We are currently investigating that customers in USA region could be experiencing intermittent API failures for non-production environments.
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