Outage in Guidewire

Synthetic tests are returning 404 error affecting EMEA customers using Microservices

Resolved Minor

January 25, 2023 - Started about 1 year ago - Lasted 22 minutes
Official incident page

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Outage Details

Guidewire Support is aware of an issue with Synthetic tests returning 404 error that is causing lack of response from the Microservices in the Production environment. All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress.

Components affected

Guidewire EMEA Guidewire EMEA

Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 01/25/2023 03:33PM

The affected services have been restored successfully. The endpoints are returning 200 responses. Please open a Community case if you are still experiencing any service interruption.

INVESTIGATING about 1 year ago - at 01/25/2023 03:18PM

Guidewire Support is aware of an issue with Synthetic tests returning 404 error that is causing lack of response from the Microservices in the
Production environment. All necessary resources are engaged to restore this service as quickly as possible. We will post regular updates on our progress.

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