Outage in Guru

Guru service is unavailable

Resolved Major

March 14, 2022 - Started about 2 years ago - Lasted 15 days
Official incident page

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Outage Details

We are currently investigating an outage with the Guru service.

Components affected

Guru Web App Guru Extension Guru Slack bot Guru API

Latest Updates ( sorted recent to last )

INVESTIGATING about 2 years ago - at 03/14/2022 03:45PM

We are in the process of bringing Guru's services back online. We will closely monitor this situation and update the status of this incident shortly as we investigate further.

INVESTIGATING about 2 years ago - at 03/14/2022 03:27PM

Our team is continuing to investigate the issue. We apologize for the inconvenience this has caused.

INVESTIGATING about 2 years ago - at 03/14/2022 03:08PM

We are currently investigating an outage with the Guru service.

Latest Guru outages

Degraded performance of Assist + Answers features - 6 months ago

Guru Service Disruption - about 1 year ago

Some data in Guru Analytics feature not populating - about 1 year ago

Guru Extension not loading for customers with specific Extension Preferences - about 1 year ago

Guru Analytics experiencing sporadic loading issues - over 1 year ago

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