Outage in Harmonic

Harmonic Hub portal login access issues

Resolved Minor

October 25, 2019 - Started over 4 years ago - Lasted over 2 years
Official incident page

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Outage Details

“we are investigating reports of slow responses when attempting to connect to the HUB portal”

Latest Updates ( sorted recent to last )

RESOLVED over 4 years ago - at 10/25/2019 06:51PM

This incident has been resolved.

MONITORING over 4 years ago - at 10/25/2019 06:37PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 4 years ago - at 10/25/2019 05:09PM

We are continuing to investigate the issue. If you have any issues contacting Harmonic support via Hub, please check other options to contact us".
https://www.harmonicinc.com/video-appliances-software/technical-support/call-support/

INVESTIGATING over 4 years ago - at 10/25/2019 04:54PM

“we are investigating reports of slow responses when attempting to connect to the HUB portal”

Latest Harmonic outages

Hub Performance Degradation - about 1 year ago

Hub Performance Degradation - over 1 year ago

Hub API Outage - over 2 years ago

Harmonic Hub Performance Degradation - over 2 years ago

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