Outage in Heap

Shopify integrations delayed

Resolved Minor
December 16, 2022 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

All Shopify backfill integrations are delayed. Heap is currently investigating the issue and will have an update in 30 minutes.
Components affected
Heap Integrations - Sources
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/17/2022 01:10AM

The Shopify integration is now functioning normally

INVESTIGATING over 1 year ago - at 12/16/2022 11:09PM

Heap is currently experiencing delays in receiving data from Shopify. Our team is working on the issue and we will update when Heap has more information. Heap apologizes for the inconvenience and thank you for your patience. All other data collection is unaffected by this issue.

INVESTIGATING over 1 year ago - at 12/16/2022 11:03PM

All Shopify backfill integrations are delayed. Heap is currently investigating the issue and will have an update in 30 minutes.

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