Outage in Heap

Delay in processing Integration Events

Resolved Minor
January 11, 2023 - Started over 1 year ago - Lasted about 5 hours
Official incident page

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Outage Details

Ingestion of events for Heap Integrations is currently delayed. A fix has been put in place and Heap is catching up. Data collection and Heap Connect are not affected by this issue. We appreciate your patience in this matter and will keep you updated on the progress.
Components affected
Heap Integrations - Sources
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/11/2023 08:47PM

Processing for Heap Integration events are caught up and this has been resolved.

MONITORING over 1 year ago - at 01/11/2023 03:41PM

Ingestion of events for Heap Integrations is currently delayed. A fix has been put in place and Heap is catching up. Data collection and Heap Connect are not affected by this issue. We appreciate your patience in this matter and will keep you updated on the progress.

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