Outage in Heap
Temporary Data Latency
Resolved Minor
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Outage Details
Components affected
Heap Data CollectionLatest Updates ( sorted recent to last )
This incident has been resolved.
Our engineers have deployed a fix and the latency is recovering. We'll post another update once the latency has returned to the normal level.
Our engineers have identified the issue and are working on a fix. At this point, we don't have an ETA on recovery. We'll be posting another update in 60 mins.
We are currently experiencing delays in data being available in the app. You may notice missing data in your reports. Data collection is unaffected, and no data has been lost. Our engineers are currently investigating the issue. We'll be posting another update in 60 min.
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