IsDown continuously monitors the Helium status page and multiple sources to provide up-to-date information. Check back with us for the latest Helium uptime status.
Outage Details
Components affected
Helium RouterLatest Updates ( sorted recent to last )
Based on the monitoring, all packet routers have fully stabilized.
The core team has been monitoring the rollback for almost 1hr and packet routers have stabilized. We will monitor them for 1 more hour before resolving the incident.
We are continuing to monitor for any further issues.
Based on the monitoring, the core team has begun rollback on the packet routers due to high memory usage.
The core team is rolling out packet routers across all regions to optimize GRPC process leaks. Data transfer may be temporarily unstable during the rollout. Should stabilize within 30 minutes.
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