This chart provides user-reported problems for HelloSign for Salesforce in the last 12 hours. It's a collection of user reports from different sources.
We continuously monitor the official HelloSign for Salesforce status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last HelloSign for Salesforce outages and possible affected you.
Minor Resolved · 5 months ago · lasted about 4 hours
We are investigating reports of delays in document delivery after the final signature is gathered.
Major Resolved · 5 months ago · lasted about 18 hours
We are currently experience an interruption to creating Signature Requests, Signing, and Embedded Signing, Template Creation. We’re aware of the issue and are investigating.
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Minor Resolved · 8 months ago · lasted about 1 hour
Our e-mail provider is experiencing an outage, and customers may be not be receiving e-mail notifications. They are actively addressing this and we are monitoring. We apologize for the inconvenience and will post another update shortly.
Minor Resolved · 8 months ago · lasted about 17 hours
We are currently experiencing an outage in Google Drive integration. We are working to find a resolution. We expect file uploads from Google Drive to not work correctly until this is resolved.
Minor Resolved · 9 months ago · lasted less than a minute
File conversion issues for specific file formats
We identified an issue converting some file formats. We have successfully diverted these conversions to a failover method, be advised that this may lead to text layout and positioning differences for Office file formats (including .doc and .docx).
Minor Resolved · 9 months ago · lasted about 8 hours
Performance problems - site and API
We are currently investigating performance problems with our site and API endpoints. The site is operational, but performing outside of our expectations.
Minor Resolved · 11 months ago · lasted 9 days
Delayed email deliverability
We are currently experiencing major delays in email deliverability and are working to resolve the issue.
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