Outage in HelloSign

Increased API request failures

Resolved Minor

May 18, 2023 - Started 11 months ago - Lasted about 7 hours
Official incident page

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Outage Details

During our scheduled release, between 2023-05-17 20:48 - 2023-05-18 03:32 UTC we experienced an issue where some API requests were failing when the field length exceeded a certain limit. This issue has now been resolved. We are continuing to monitor the situation. If you have any questions or concerns, please do not hesitate to contact us.

Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/18/2023 11:59AM

This incident has been resolved.

MONITORING 11 months ago - at 05/18/2023 04:48AM

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