Outage in Help Scout

Inbound Email Delays

Resolved Minor
June 03, 2022 - Started almost 2 years ago - Lasted less than a minute
Official incident page

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Outage Details

We're investigating a problem with inbound email delivery. Your Help Scout mailbox might be slow to update with new messages and replies until we're in the clear. We'll post more information here as we have it.
Components affected
Help Scout Email Processing
Latest Updates ( sorted recent to last )
INVESTIGATING almost 2 years ago - at 06/03/2022 01:37PM

We're investigating a problem with inbound email delivery. Your Help Scout mailbox might be slow to update with new messages and replies until we're in the clear. We'll post more information here as we have it.

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