Outage in Help Scout

Help Scout Docs product is unavailable.

Resolved Major
July 08, 2022 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

Need to monitor Help Scout outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Help Scout, and never miss an outage again.
Start Free Trial

Outage Details

Help Scout Docs product is currently unavailable. Our team is investigating.
Components affected
Help Scout Docs Sites
Latest Updates ( sorted recent to last )
MONITORING almost 2 years ago - at 07/08/2022 10:34PM

The Docs product is continuing to operate as expected. Our team will continue to monitor the situation for now.

MONITORING almost 2 years ago - at 07/08/2022 09:57PM

The Docs product is back up and running. We're keeping a close eye on things for a bit longer before closing this out

INVESTIGATING almost 2 years ago - at 07/08/2022 09:51PM

Help Scout Docs product is currently unavailable. Our team is investigating.

Latest Help Scout outages

Connection Issues - about 18 hours ago
Docs Connection Errors - 17 days ago
Docs Connection Errors - 20 days ago
App Delays - 24 days ago

The best way to monitor Help Scout and all your cloud services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime