Is Helpshift Down?
Helpshift status is operational
Stats for Helpshift official incidents in the last 30 days
Number of Incidents
1 outages
Since last incident
22 days
Users reports for Helpshift in the last 12 hours
Monitor Helpshift and all third-party official status pages in one place
Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Helpshift.
Monitor and keep track of Helpshift's current and past outages
Major · 22 days ago · lasted about 2 hours
We are facing issue with Dashboard Analytics. As per the initial investigation it seems that this is an issue with one of our analytics providers. We are currently investigating more on this issue.
Major · about 1 month ago · lasted about 2 hours
Increased delay in webhook delivery from Helpshift
We are currently investigating this issue.
Major · about 1 month ago · lasted about 3 hours
Noticing an increased delay in webhook delivery from Helpshift, due to a spike in traffic
Minor · 2 months ago · lasted 28 minutes
New issues on dashboard unable to respond.
We’re experiencing a service outage with new issues on dashboard unable to respond. Our team is currently working to restore the service. We apologize for any inconvenience. Some users may be affected. .We are releasing a fix by 10:00 AM UTC time.
Major · 3 months ago · lasted 5 minutes
Our public Help Center is down, getting 503 error, service is unavailable https://support.helpshift.com/hc/
Major · 3 months ago · lasted about 12 hours
Issue with Dashboard, Power BI and API Analytics
We are currently investigating this issue.
What our customers say about us
“If you are in SRE, IT, or Security and work in an environment with a lot of SaaS (which, let's face it, is all of them) - IsDown is your new best friend. Helpfully aggregates various Statuspages from services into a very clear dashboard. Worth every penny.”
“Your support is one of the best I have ever worked with. Thanks for having a great product AND great support.”
Monitor Helpshift and all its components
Get notified only when an outage impacts a certain component.
Get Helpshift outage notifications where you need it the most
The data and notifications you need, in the tools you already use.
For everyone that relies on cloud services
SaaS rules the world, and all teams depend on them to do their most productive work. IsDown helps you monitor all your cloud services, so you can focus on what matters.
IT Teams / Support Teams
- One place to monitor everything
- Reduce alert fatigue
- Reduce number of support tickets
- Works with your existing tools
Agencies / MSPs
- Monitor all your clients infra
- Prevent client downtime
- Better client communication
- Know before your client does
Education
- Reduce support tickets
- Monitor everything in one place
- Better communication with students
- Real-time Status Page
Frequently Asked Questions
- Is Helpshift down right now? What is Helpshift current status?
- Helpshift seems to be up and running. We've updated the status 2 minutes ago.
- Was Helpshift down today?
- Helpshift is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with Helpshift, but the status is OK. What's going on?
-
There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with Helpshift and need support?
-
- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
- How can I monitor Helpshift outages?
-
- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring Helpshift and get alerts in real-time when Helpshift has outages.
- Why use IsDown instead of Helpshift status page?
- IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled. Check more details in here.
- What happens when I create an IsDown account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
- How can I pay for a subscription?
- You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- Can't find a service/integration?
- Just contact us, and we'll add it ASAP.
Setup in 5 minutes or less
Try it out! How much time you'll save your team, by having the outages information close to them?
- 14-day free trial
- No credit card required to start
- Cancel anytime
- +2500 services available