Is HENNGE One Down?

HENNGE One status is operational

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Latest HENNGE One Official Outages

We continuously monitor the official HENNGE One status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last HENNGE One outages.

0 Outages in the last 7 days
1 Outages in the last 30 days
27 Days since last incident

Minor Resolved · 27 days ago · lasted about 3 hours

An Issue in HENNGE Cloud Protection

現在、WithSecure Elements Collaboration Protection におけるスキャン機能に問題が発生しており これにより HENNGE Cloud Protection におけるスキャン機能についてもパフォーマンス低下が確認されております。 調査に進捗がありましたら改めてご案内をいたします。 なお、本事象につきましては WithSecure 社におけるステータスダッシュボードでも 状況を更新しておりますので、あわせてご確認いただけますようお願い申し上げます。 ▽With Secure社ステータスダッシュボード

Minor Resolved · about 1 month ago · lasted about 4 hours

An Issue in HENNGE Secure Transfer: File Uploading

現在 HENNGE Secure Transfer のファイルアップロードに時間がかかる状況を確認しております。 現在、事象の調査を実施しております。 本事象に該当された場合には、恐れ入りますがファイルアップロードが完了するまでお待ちいただくか、 時間をおいてから再度アップロードをお試しくださいますよお願いいたします。

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Minor Resolved · 2 months ago · lasted about 1 hour

An Issue in HENNGE Email DLP

現在、一部のお客様において HENNGE Email DLP 一時保留画面にアクセスをした際、 以下のエラーが表示される状況を確認しております。 エラー内容: セッションの有効期限が切れた、もしくは、権限がありません。 ページを更新してください。 現在詳細につきまして調査を実施しております。

Minor Resolved · 3 months ago · lasted 5 days

Maintenance : HENNGE Email DLP

平素より HENNGE One をご愛顧いただきまして誠にありがとうございます。 HENNGE Email DLP をご利用中のお客様に、サービスメンテナンスのご案内をいたします。 以下の日程にて、HENNGE Email DLP のメンテナンス作業を予定しております。 ■作業予定日  2023 年 1 月 18 日 (水) 12:00 〜 14:00 上記に伴い、 12:00 〜 14:00 の時間帯で 最大で 20 分程度、フィルター通知や暗号化通知など HENNGE Email DLP から送信される通知メールの生成に遅延が生じる可能性がございます。 なお、本作業は HENNGE Email DLP から送信される通知メールのみへの影響となり、 その他の処理や操作には影響はございませんのでご安心ください。 <影響のある処理や操作> ・HENNGE Email DLP からの通知メールの送信  → フィルター通知や暗号化パスワード通知などが送信されるまで、最大 20 分程度の遅延が生じる可能性がございます。 <影響のない処理や操作> ・送信メール自体の配送 ・ZIP暗号化、HENNGE Secure Download の処理 ・ユーザーコンソール上での保留メール/承認メールの確認や操作 ・HENNGE Secure Download の認証コード通知メールの配送 お客様にはご迷惑をおかけ致しますが、何卒ご理解いただけますようお願い申し上げます。 メンテナンスが完了いたしましたら、改めてご案内をさせていただきます。

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Minor Resolved · 4 months ago · lasted about 7 hours

An Issue in HENNGE Email DLP: Download Filter History

現在、HENNGE Email DLP における「履歴ダウンロード」機能につきまして 2022/12/08(木) のデータが正常にダウンロードできないことを確認しております。 本事象につきまして、現在弊社システムチームにて詳細調査を実施しております。 なお、「履歴」メニューからの送信履歴の検索に関しては 12/08(木) 以降のデータも 正常に検索することが可能でございますので、お手数ではございますが問題の復旧までは 「履歴」メニューからの検索にてご確認いただけますようお願い申し上げます。

Minor Resolved · 4 months ago · lasted 2 days

An Issue in HENNGE Email DLP: Download Filter History

現在、HENNGE Email DLP における「履歴ダウンロード」機能につきまして 12/02(金) 以降のデータが正常にダウンロードできないことを確認しております。 本事象につきまして、現在弊社システムチームにて詳細調査を実施しております。 なお、「履歴」メニューからの送信履歴の検索に関しては 12/02(金) 以降のデータも 正常に検索することが可能でございますので、お手数ではございますが問題の復旧までは 「履歴」メニューからの検索にてご確認いただけますようお願い申し上げます。

Minor Resolved · 5 months ago · lasted about 1 hour

An Issue in HENNGE Secure Download

現在、 HENNGE Secure Download にて送信済みファイルのリンク停止時に エラーが発生し、ダウンロードリンクの停止ができない事象を確認しております。 本件につきまして、詳細調査を実施しております。

HENNGE One problems reported by users

User-reported problems for HENNGE One in the last 12 hours. It's a collection of user reports from different sources.

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Frequently Asked Questions

Is HENNGE One down right now? What is HENNGE One current status?
HENNGE One seems to be up and running. We've updated the status 5 minutes ago.
Was HENNGE One down today?
HENNGE One is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with HENNGE One, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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