HeroCoders status

Minor Outage
HeroCoders not working for you? Report it!

Ongoing Incident Clockwork database is not stable

We are observing the database queries failing randomly due to out-of-memory errors. We're investigating this issue.

    Clockwork Automated Timesheets - Clockwork Pro and Free
Started 16 days ago Official incident report

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Sources

HeroCoders status page HeroCoders website @HeroCoders

Stats

0 incidents in the last 7 days

3 incidents in the last 30 days

Last known issue was 16 days ago

Latest Incidents

Resolved Slower response (Issue Checklist Pro)

Issue Checklist Pro is responding slower than usual and we are currently looking into the issue.

17 days ago Official incident report

Resolved Uninstalling Clockwork Free disables Pro version

We identified a bug that affects customers moving from Free version to Pro. If you disable Free version when you already have Pro version installed Clockwork will disable both versions. The bug was introduced recently. We already identified the cause and are working on a fix. In case you are seeing this problem in your Jira instance please contact us and we will fix it.

about 1 month ago Official incident report
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