Outage in Hiver

Hiver extension is not working. It is taking longer than expected to deploy the fix. We shall have an update within the next 120 minutes.

Resolved Major
November 02, 2022 - Started over 1 year ago - Lasted about 7 hours
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Hiver Notification Services Hiver Web App Hiver Email Sync Hiver Analytics
Latest Updates ( sorted recent to last )
MONITORING over 1 year ago - at 11/02/2022 09:52PM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 11/02/2022 09:51PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 11/02/2022 09:28PM

Hiver extension is not working. It is taking longer than expected to deploy the fix. We shall have an update within the next 120 minutes.

INVESTIGATING over 1 year ago - at 11/02/2022 08:06PM

Hiver extension is not loading. Due to the complexity of the issue, it is taking more time to roll out a fix. We will share the next update within 60 minutes.

INVESTIGATING over 1 year ago - at 11/02/2022 08:04PM

We are currently investigating this issue.

IDENTIFIED over 1 year ago - at 11/02/2022 06:58PM

Hiver extension is not loading, we have identified the root cause. We will update you within 60 minutes.

INVESTIGATING over 1 year ago - at 11/02/2022 06:57PM

Hiver extension is not loading, we have identified the root cause. We will update you within 60 minutes.

INVESTIGATING over 1 year ago - at 11/02/2022 05:59PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 11/02/2022 05:58PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 11/02/2022 05:44PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 11/02/2022 05:43PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 11/02/2022 04:47PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 11/02/2022 04:24PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 11/02/2022 04:17PM

We are currently investigating this issue.

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