HostedGraphite Status

Resolved Datapoints Ingestion Issue At Datacenter

We are currently ingestion issue at datacenter

Resolved Connectivity issue with Hosted Prometheus

Our engineers have noticed that reading/writing traffic to Hosted Prometheus is having issues. We are investigating it. Hosted Graphite ingestion is NOT affected.

Resolved Grafana Dashboards Inaccesible

We are seeing errors in indicating that Grafana dashboards are throwing errors when accessed by users. We are currently investigating the issue.

Resolved Datacenter Connectivity Issue

We have detected network connectivity issues at our datacenter, and investigating it.

Resolved Meta Dashboards, Alerts And TLS Ingestion Are Affected By SSL Certificate Issue

Meta dashboards showing statistics about your usage is not available due to certificate issues.

Resolved Storage Layer for 5s Resolution Unstable

We've identified that the storage layer for 5s resolutions are unstable. We are taking necessary actions to stabilize it. In the meantime the datapoints are being held in the buffer of the storage writers. Datapoints for time period between 0-1 hour relies on 5s resolution storage may be missing. Alerts based on a single metric, i.e., not reliant on graphite function will function without degradation. Alerts reliant on graphite function may be delayed.

Resolved Grafana Datapoints Retrieval Slow

Two our our distributed database nodes for 5s resolutions were unhealthy, and this increased the load on the rest of the database nodes resulting is slower than usual datapoints retrieval. We are working towards stabilizing the database layer for 5s resolutions. Only customers that have 5s resolution views are affected but only when viewing using a time period of 0-1 hour.

Resolved Datacenter Network Wobble

We are experiencing a network wobble at the data center and are investigating the issue and accessing the impact.

Resolved Network Connectivity Issue At Datacenter

We are seeing connectivity issues across servers, and this has delayed ingestion of datapoints. Datapoints are currently buffered at ingestion level 1, ingestion level 2, aggregation, and storage layer buffers. You may see some delays in alerts and leading edge in charts.

Resolved Network instability at datacenter

We are experiencing some network instability at our datacenter. We are working towards stabilizing the ingestion, aggregation and data storage layers. You may experience some delay in alerting, and datapoints send to us may be buffered in our ingestion, aggregation and data storage backlogs, and may not appear immediately in your charts.