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Hotjar

Hotjar Status

Stats

1 incidents in the last 7 days

12 incidents in the last 30 days

Automatic Checks

Last check: about 1 hour ago

Last known issue: 7 days ago

Latest Incidents

Last 30 days

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Resolved Getting Started Guide appeared incorrectly on some sites.

We identified an issue where some users saw the Getting Started Guide in insights for old sites. Our engineers have deployed a fix we're now monitoring the issue.

Resolved Unexpected extension to the maintenance window due to database CPU load

Due to an extra load on our main database cluster as we restored service, we needed to extend our maintenance period to longer than what was expected. We're working to fix this ASAP. We're sorry for the trouble here and thanks for hanging in there with us!

Resolved Survey List Filtering erroring

We’re currently investigating an issue with Survey List Filtering. Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com. Thanks for bearing with us!

Resolved Viewport with elevated 500s

We're currently investigating an issue with elevated errors on some non-essential client-script API calls. Our engineers are working to fix this ASAP and we'll post any updates to status.hotjar.com.

Resolved Issues collecting User Attributes

From 18:47UTC - 19:19UTC, some user attributes were not correctly captured. We have mitigated the issue and are monitoring for additional impact.

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