1 incidents in the last 7 days
8 incidents in the last 30 days
Last check: 1 minute ago
Last known issue: 4 days ago
Resolved IF emails not being delivered
We're currently investigating an issue with Incoming Feedback email messages not being sent. Our engineers are working on a fix ASAP and we'll be posting updates to the status page. Thanks for bearing with us!
Resolved Some sites potentially collecting less data
We've identified an issue where some sites might be under-collecting data due to a problem with our sampling algorithm. We're currently investigating the issue.
Resolved Issues with some Survey responses notification and delayed Survey responses
We've identified an issue with some of our Survey responses notifications being lost and some Survey responses being delayed as well. Our engineers have already identified the cause of the issue and fixed it. We are now monitoring the situation to make sure everything is working as expected again. Thank you for your patience!
Resolved Identify API intermittently unavailable
We’re currently investigating an issue with intermittent Identify API uptime. Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com. Thanks for bearing with us!
Resolved Degraded performance after maintenance mode
We're currently investigating an issue with degraded performance after maintenance mode. We're working to fix this ASAP and will post any updates to status.hotjar.com. Thank you so much for your patience!
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