1 incidents in the last 7 days
12 incidents in the last 30 days
Last check: about 1 hour ago
Last known issue: 7 days ago
Resolved Getting Started Guide appeared incorrectly on some sites.
We identified an issue where some users saw the Getting Started Guide in insights for old sites. Our engineers have deployed a fix we're now monitoring the issue.
Resolved Unexpected extension to the maintenance window due to database CPU load
Due to an extra load on our main database cluster as we restored service, we needed to extend our maintenance period to longer than what was expected. We're working to fix this ASAP. We're sorry for the trouble here and thanks for hanging in there with us!
Resolved Survey List Filtering erroring
We’re currently investigating an issue with Survey List Filtering. Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com. Thanks for bearing with us!
Resolved Viewport with elevated 500s
We're currently investigating an issue with elevated errors on some non-essential client-script API calls. Our engineers are working to fix this ASAP and we'll post any updates to status.hotjar.com.
Resolved Issues collecting User Attributes
From 18:47UTC - 19:19UTC, some user attributes were not correctly captured. We have mitigated the issue and are monitoring for additional impact.
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