Is Hotjar Down?

Hotjar Status is Minor Outage

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Hotjar Latest Stats, Incidents, and Reports

5
Incidents in the last 7 days
16
Incidents in the last 30 days
Reports in the last 12 hours
1
days since last incident

Resolved Minor Toggle switches in Recording Playback settings overlay are not working

We're currently investigating an issue where the toggle options that appear in the Recording Playback settings page are not responsive. Our engineers are working to fix the issue and will post updates to status.hotjar.com. Thanks for bearing with us!

about 12 hours ago

Resolved Minor Recording Highlights cannot be created

We're currently investigating an issue where users are not able to create Highlights through Recordings. Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com. Thanks for bearing with us!

about 22 hours ago

Resolved Minor Client script issues on Internet Explorer 11

We're currently investigating an issue with our client script on Internet Explorer 11. Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com. Thanks for bearing with us!

5 days ago

Resolved Minor User Attributes may not getting attached during processing

We're currently investigating an issue where User Attributes may not be getting attached during processing. Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com. Thanks for bearing with us!

7 days ago

Resolved Minor Login process freezing for some users

We're currently investigating an issue where some users are unable to log in or out successfully. Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com. Thanks for bearing with us!

7 days ago

Hotjar Components Status

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Keep track of scheduled maintenance. Never again be caught off guard by unexpected maintenance from your services. A feed of the next scheduled maintenances is available.

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Receive a Weekly Digest

Every Monday, you'll receive a weekly summary of what happened the previous week as well as the maintenance schedule for the following week.

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Filter notifications by service components. You can opt to receive notifications only when a specific component is affected.

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Frequently Asked Questions

Is Hotjar down today?
Hotjar seems to be having problems. You can check the incident details on the top of the page.
I'm having issues with Hotjar, but the status is OK. What's going on?
There are a few things you can try:
How can I be notified when Hotjar is having issues?
You can subscribe for updates on the official status page or create an account in IsDown. We will send you a notification in real-time when Hotjar has issues.
Why use IsDown?
We want to keep you updated on the status of the services that impact your company. You can setup a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
What happens when I create an account?
You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
How can I pay for a subscription?
You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
Can I get a refund?
We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
We are missing some important service?
Contact us, and we'll add it ASAP.

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