Outage in HubSpot

HubSpot Calling is unavailable for some customers

Resolved Minor
March 28, 2022 - Started about 2 years ago - Lasted about 18 hours
Official incident page

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Outage Details

Customers using HubSpot Calling may be experiencing connection issues while starting a call. We've identified the issue as an outage with Twilio. The status of the issue can be found on their incident page (https://status.twilio.com/incidents/4tmltsk3wx75). We are actively working with them to resolve this issue, and will update this page when we have more information.
Components affected
HubSpot Sales Tools
Latest Updates ( sorted recent to last )
MONITORING about 2 years ago - at 03/28/2022 04:22PM

Twilio has addressed the issue that caused HubSpot Calling to be unavailable since 11 AM EST. We’re monitoring closely to ensure that HubSpot tools are functioning as expected.

IDENTIFIED about 2 years ago - at 03/28/2022 03:57PM

Customers using HubSpot Calling may be experiencing connection issues while starting a call. We've identified the issue as an outage with Twilio. The status of the issue can be found on their incident page (https://status.twilio.com/incidents/4tmltsk3wx75). We are actively working with them to resolve this issue, and will update this page when we have more information.

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