Outage in HubSpot

Some users in Europe are unable to make outbound calls

Resolved Minor

October 25, 2022 - Started over 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

Some users in Europe are unable to make outbound calls from HubSpot. We're investigating what's causing this issue and will update this page when we have more information. "Call From Phone" still works so anyone can still use that feature to make calls. Update: We are continuing to investigate this issue. Please monitor this page for further updates.

Components affected

HubSpot Service Tools HubSpot Sales Tools

Latest Updates ( sorted recent to last )

MONITORING over 1 year ago - at 10/25/2022 01:35PM

We have identified and addressed the root cause of this issue and are continuing to monitor the situation to ensure outbound calling is working as expected. If you are still having difficulty placing outbound calls, please refresh your page and try again.

INVESTIGATING over 1 year ago - at 10/25/2022 10:40AM

Some users in Europe are unable to make outbound calls from HubSpot. We're investigating what's causing this issue and will update this page when we have more information. "Call From Phone" still works so anyone can still use that feature to make calls.

Update: We are continuing to investigate this issue. Please monitor this page for further updates.

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