Is Hypercare Login/Signup Down?
Hypercare Login/Signup status is operational
Never miss outages in Hypercare Login/Signup again
IsDown continuously monitor the official Hypercare Login/Signup status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Hypercare Login/Signup outages.
Stats for Hypercare Login/Signup outages in the last 30 days
Number of Outages
1
Average Downtime
1509 mins
Total Downtime
1509 mins
Since last incident
16 days
Users reports for Hypercare Login/Signup in the last 12 hours
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Get access to historical data and Hypercare Login/Signup's lastest outages
Minor · 16 days ago · lasted 1 day
Partial outage and performance issues on Canadian Region
On May 17th, 2023 at 9:05 PM EST, we became aware of a service disruption on the Canadian region. We have engaged our response team and are working with urgency to resolve this incident as quick as possible. We apologize for the issues you may be facing due to this incident. We will provide an update within the hour on the status of this incident.
Minor · 4 months ago · lasted 1 day
Canadian Region: Monitoring performance issues
The hypercare team is currently investigating a slowdown in the Canadian region. This currently affects loading chats from your account but may not involve sending messages for example. Our team is looking into temporary measures until the full root issue is resolved. This is currently flagged as the number one priority to resolve.
Maintenance · 8 months ago · lasted 21 days
---- Affecting only the Canadian Region ---- There is a Hypercare service disruption that is occurring intermittently on the Canadian servers. During a service disruption, end users will have performance issues that affect their experience with Hypercare. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Major · 8 months ago · lasted about 4 hours
There’s a Hypercare service performance degradation. Users can access Hypercare, but some functionality may be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Minor · about 1 year ago · lasted less than a minute
Performance Degradation - SMS notification system
The Hypercare team became aware of a performance degradation issue impacting multiple phone numbers in the production environment. Impact: During this time customers may experience complications creating new user accounts, resetting passwords using SMS along with receiving Safeguard notifications. Please note that Hypercare messaging on mobile and web platforms are not impacted as a result of this incident. We are currently investigating this incident and exploring multiple paths to resolution including the possibility of a workaround that customers can use to mitigate the issue by using email in the ‘forgot password flow’ and Safeguard notifications. Any questions please reach out to your Customer Success team or Support channels.
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Frequently Asked Questions
- Is Hypercare Login/Signup down right now? What is Hypercare current status?
- Hypercare seems to be up and running. We've updated the status 13 minutes ago.
- Was Hypercare Login/Signup down today?
- Hypercare is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with Hypercare, but the status is OK. What's going on?
-
There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with Hypercare and need support?
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- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
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