Outage in Hypercare

Some users are reporting a slow connection to the admin portal. Support team is currently investigating the issue.

Resolved Minor

April 07, 2022 - Started about 2 years ago - Lasted 24 minutes
Official incident page

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Outage Details

We are currently investigating this issue.

Components affected

Hypercare Administration Controls (Admin Panel)

Latest Updates ( sorted recent to last )

MONITORING about 2 years ago - at 04/07/2022 07:03PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 years ago - at 04/07/2022 07:03PM

All systems have been restored to optimal. We have identified the issue and will continue to monitor for the next 24 hours. A summary of events will be provided at that time.

INVESTIGATING about 2 years ago - at 04/07/2022 06:37PM

We are currently investigating this issue.

Latest Hypercare outages

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[All Regions] - Shifts that span into next month - 7 months ago

[Global] Inability to export the schedules into Excel Format - 7 months ago

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