Never miss outages in Hypercare Text Messaging again
IsDown continuously monitor the official Hypercare Text Messaging status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Hypercare Text Messaging outages.
Stats for Hypercare Text Messaging outages in the last 30 days
Number of Outages
1
Average Downtime
1509 mins
Total Downtime
1509 mins
Since last incident
16 days
Users reports for Hypercare Text Messaging in the last 12 hours
Need to monitor Hypercare outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Hypercare, and never miss an outage again.
Get access to historical data and Hypercare Text Messaging's lastest outages
Minor · 16 days ago · lasted 1 day
Partial outage and performance issues on Canadian Region
On May 17th, 2023 at 9:05 PM EST, we became aware of a service disruption on the Canadian region. We have engaged our response team and are working with urgency to resolve this incident as quick as possible. We apologize for the issues you may be facing due to this incident. We will provide an update within the hour on the status of this incident.
Maintenance · 8 months ago · lasted 21 days
---- Affecting only the Canadian Region ---- There is a Hypercare service disruption that is occurring intermittently on the Canadian servers. During a service disruption, end users will have performance issues that affect their experience with Hypercare. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Major · 8 months ago · lasted about 4 hours
There’s a Hypercare service performance degradation. Users can access Hypercare, but some functionality may be unavailable or running at less than optimal performance. General and intermittent slow performance, timeouts, and connectivity issues are possible. We’re investigating the issue and an update will be provided in 30 minutes or sooner if we have more information.
Minor · about 1 year ago · lasted less than a minute
Performance Degradation - SMS notification system
The Hypercare team became aware of a performance degradation issue impacting multiple phone numbers in the production environment. Impact: During this time customers may experience complications creating new user accounts, resetting passwords using SMS along with receiving Safeguard notifications. Please note that Hypercare messaging on mobile and web platforms are not impacted as a result of this incident. We are currently investigating this incident and exploring multiple paths to resolution including the possibility of a workaround that customers can use to mitigate the issue by using email in the ‘forgot password flow’ and Safeguard notifications. Any questions please reach out to your Customer Success team or Support channels.
Get Hypercare outage notifications where you need it the most
The data and notifications you need, in the tools you already use.
Need to monitor Hypercare outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Hypercare, and never miss an outage again.
Frequently Asked Questions
- Is Hypercare Text Messaging down right now? What is Hypercare current status?
- Hypercare seems to be up and running. We've updated the status 9 minutes ago.
- Was Hypercare Text Messaging down today?
- Hypercare is up and running now. In the last 24 hours there was 0 outages.
- I'm having issues with Hypercare, but the status is OK. What's going on?
-
There are a few things you can try:
- Check the official status page for more information.
- Check the Twitter account for more information.
- Check on the top of the page if there are any reported problems by other users.
- Having problems with Hypercare and need support?
-
- Reach out to their Twitter account.
- Find their support at their official website.
- Find their support contact at their official status page.
- Hypercare outage? How can I monitor Hypercare?
-
- Subscribe (if possible) to updates on the official status page
- Create an account in IsDown. Start monitoring Hypercare and get alerts in real-time when Hypercare has outages.
- Why use IsDown instead of Hypercare status page?
- IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. Monitor all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
- What happens when I create an IsDown account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel or delete your account anytime. After 14 days, you'll need to subscribe to continue to use the service and get notifications.
- How can I pay for a subscription?
- You can go to the Billing section in your account and choose one of the plans. We have monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- Can't find a service/integration?
- Just contact us, and we'll add it ASAP.
Setup in 5 minutes or less
Try it out! How much time you'll save your team, by having the outages information close to them?
- 14-day free trial
- No credit card required to start
- Cancel anytime
- +2500 services available