Is IBM Watson Media Down?

IBM Watson Media status is operational

Are you having problems?

Users are not reporting problems in IBM Watson Media
Started 3 months ago

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IBM Watson Media problems reported by users

This chart provides user-reported problems for IBM Watson Media in the last 12 hours. It's a collection of user reports from different sources.

Latest IBM Watson Media Outages

We continuously monitor the official IBM Watson Media status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last IBM Watson Media outages and possible affected you.

0 Outages in the last 7 days
0 Outages in the last 30 days
73 Days since last incident

Maintenance · started 3 months ago

Modified Support Hours – Beginning November 1, 2022

Modified Support Hours – Beginning November 1, 2022, our support hours will be changing. The new support hours will be from 12am-9pm Pacific Time Monday through Friday and 8am-9pm Pacific Time on Saturday and Sunday. If you need to submit a ticket during times when support is unavailable, you may still use the web form available and we will respond as quickly as possible:

Maintenance · started 4 months ago

Notification on Data Center Consolidations

As part of the data center modernization strategy for IBM Cloud®, several data centers and PODs are scheduled to consolidate. It affects Watson Media live broadcasting services as we will not have stream ingestion services in mex01, hkg02 and seo01 datacenters. For customers in these regions broadcast traffic will be routed to ingestion services in dal09, sng01, tok02 respectively. The change will be effective on 17th October 2022. This message is about to notify our customers, no further action is needed.

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Maintenance · started 4 months ago

Important Message regarding future SDK updates and support

Please note that as of November 1st, 2022 the Watson Media Video Streaming and Enterprise Video Streaming Mobile Apps, also the IBM Watson Media Player SDK and Broadcaster SDK will not receive new updates or support. For alternative methods to broadcast live video please visit our Support Center. Also you may find information for alternative methods to create customized viewer experiences with our APIs on our Developer Tools pages. Users may also continue to access Watson Media through the web, both at and through Embedded modules.

Maintenance · started 5 months ago

Status Update: IBM ID Multi Factor Authentication

Due to IBM policy, our customers are now required to use multi-factor authentication to log into their Watson Media accounts using IBMid. When you next log in at using your IBMid, you will be prompted to update your multi-factor authentication details. For more information on multi-factor authentication, please follow the link here: If you experience difficulties logging in with your IBMid or updating your multi-factor authentication, please contact IBM Helpdesk:

Major Resolved · 2 months ago · lasted about 6 hours

Major video processing slowdown under the EU cluster

We are currently investigating the root cause of the issue. Please expect longer delays in the video processing.

Major Resolved · 3 months ago · lasted 14 minutes

Login issues caused by IBMid & w3id outage

We are currently investigating this issue.

Minor Resolved · 3 months ago · lasted 1 day

Viewing live broadcast will not work for some users/channels in Washington region

We are currently investigating this issue.

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Frequently Asked Questions

Is IBM Watson Media down right now? What is IBM Watson Media current status?
IBM Watson Media seems to be up and running. We've updated the status 1 minute ago.
Was IBM Watson Media down today?
IBM Watson Media is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with IBM Watson Media, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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