Outage in IBM Watson Media

Status Update: IBM ID Multi Factor Authentication

Resolved Major

August 25, 2022 - Started over 1 year ago - Lasted 9 months
Official incident page

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Outage Details

Due to IBM policy, our customers are now required to use multi-factor authentication to log into their IBM Video Streaming accounts using IBMid. When you next log in at video.ibm.com using your IBMid, you will be prompted to update your multi-factor authentication details. For more information on multi-factor authentication, please follow the link here: https://docs.verify.ibm.com/verify/docs/multi-factor-authentication If you experience difficulties logging in with your IBMid or updating your multi-factor authentication, please contact IBM Helpdesk: http://ibm.com/mysupport

Components affected

IBM Watson Media Login/Signup IBM Watson Media Login/Signup

Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/25/2023 03:47PM

This incident has been resolved.

MONITORING over 1 year ago - at 08/25/2022 11:07PM

Due to IBM policy, our customers are now required to use multi-factor authentication to log into their IBM Video Streaming accounts using IBMid.

When you next log in at video.ibm.com using your IBMid, you will be prompted to update your multi-factor authentication details.

For more information on multi-factor authentication, please follow the link here: https://docs.verify.ibm.com/verify/docs/multi-factor-authentication

If you experience difficulties logging in with your IBMid or updating your multi-factor authentication, please contact IBM Helpdesk: http://ibm.com/mysupport

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